Windows 10 sysprep fails to remove apps for the current user

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Windows 10 sysprep fails to remove apps for the current user

Due to high volumes, response times in the community may be delayed over the next few days. Please refer to our self-help content for additional assistance. Thank you! Microsoft Support.

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Recently ugpgraded from Windows 10 Professional to Windows 10 Professional and ever since I can't seem to run sysprep anymore.

This package will not function properly in the sysprep image.

Sysprep not working anymore on Win10 2004

Did this solve your problem? Yes No.

windows 10 sysprep fails to remove apps for the current user

Sorry this didn't help. Thanks for your feedback. Same issue here. Trying to update system images for 4 different OEM systems. Two of them now will not sysprep with failure to remove "InputApp". Please contact your software vendor. Please advise direct solution. Has anyone solved it?

Sometimes a "versionary" number in the names have changed, but it is always been these three packages:. This is actually called "IsInBox" and it has to be changed from "1" to "0". Unfortunately the folder, database, and files are all protected and owned by SYSTEM so it requires you to jump through some hoops.

This can all be done manually, but its very tedious and frustrating. I have found the following user-developed package which will unset this "feature" on these apps automatically. Run it in TEST mode to see what file entries it will be changing before you run it for real.

Remove provisioned (built-in) apps in Windows 10

You can tweak its targets by editing the "AppxPackageList. This app will automatically unset the "IsInBox" field so you can then run the "usual" Powershell commands above to remove the offending packages:. Here are the contents of my AppxPackageList.

Reply 18 people were helped by this reply. October 6, Due to high volumes, response times in the community may be delayed over the next few days. Any tips?

windows 10 sysprep fails to remove apps for the current user

I have the same question Hey welcome to my blog and Happy ! Some of you may remember I did an article last year about AppX apps and how they can break Sysprep. I wanted to detail those as an addition to my previous article.

I also wanted to talk through how most people end up breaking Sysprep and how to avoid doing so altogether. Ok so this is a LOT easier than you may think. If you follow the above rules you can easily avoid problems with AppX apps and Sysprep. You have to remember that if the image is network connected then the Windows Store can download and install Sponsored Apps for every account you login to.

This is also true for the base AppX apps that get installed natively like Bing News and others. For my testing and validation of the following scripts I built a Windows 10 — and a Windows 10 — virtual machine in my vSphere 6.

windows 10 sysprep fails to remove apps for the current user

I installed Windows 10, installed VMware Tools, downloaded and applied updates from WindowsUpdate and took a snapshot of each so I could break and unbreak them very quickly.

The local administrator account is disabled by default. I left them both network connected and did not join a domain. The first thing we need to do is check which AppX apps we have installed and under what accounts. You will need to set the Execution Policy in Powershell to allow you to run the script first. So open an elevated Powershell or an elevated Powershell ISE window and run the following command to allow scripts to run. And after you have finished running the removal scripts on all necessary accounts you should set it back using the below command.

At the root of the C Drive you should find a text file containing the output which should look something like the below snippet.

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This will help you identify which AppX apps need to be removed because they will cause issues with Sysprep. I want to qualify that with the following.

There are only certain apps that can be removed without causing issues so please proceed with caution. So knowing that I condensed both scripts into one and cleaned them up to explicitly remove only what is necessary.

I set only what I typically remove in my own VDI deployments to be removed. I added some commented out commands if people feel the need to remove Calculator they can. The following has been tested on Windows 10 — and Windows 10 Remember though that any Sponsored Apps will potentially install themselves through the Windows Store.

The only way to stop that is to disable the components that auto-download updates and Sponsored Apps which I will talk about later in this article. Both the first and second script work perfectly well and allow for customization.

I like to give credit where credit is due. A genius on the Superuser. This is also by far my favorite method to remove AppX Packages. This script opens a GUI based dialog box and you just multi-select what you want to remove and click OK to remove the selected AppX apps. The first part opens a dialog to remove the installed packages.

The beauty of this method is you select exactly what you want to remove without having to adjust any scripts. The only downside with this script is you must have a fairly good understanding of which apps you can and cannot remove. But wait a minute! Each of these individually may help alleviate issues with AppX and Sysprep but like anything use these with caution.As the title suggests, if not handled properly these Apps can cause Sysprep to fail.

There are certainly a number of cases where you would also want to run Sysprep on a non-persistent image though. So the following scripts could still be valid depending on your needs. Performed some basic optimizations on the VM and the OS. I cloned to template and then deployed a VM from that template using the guest spec. The VM booted, got an IP address and then never joined the domain. After digging around for a while I checked the Sysprep logs and found the problem which looked something like this.

It just seems like these extra steps could have been avoided by Microsoft especially on a business centric edition of their OS, but I digress. Fumbling around for a while I found the specific Windows App that Sysprep was complaining about. I tried manually removing that App using Powershell, which I will detail below. I ran Sysprep again and surprise, it now complained about another of the Windows Apps being non-compliant with Syspreps validation features and it failed.

Time for another approach. I just wanted to make Sysprep work properly so I adjusted a bit of their resolution to fit my needs. First we have to get a list of what Windows Apps are installed. I left out the somewhat obvious System related packages, the Store, anything that was in Staged status and things like VCLib or.

Net related Apps. Copy the below to a text file and save it as RemoveAppXPackages. You will have to adjust it to whatever is installed at the time. The reason for this is the returned AppX Package versions can change. If you choose you can completely remove provisioning for some of the AppX Apps using the following command as well. After running the Powershell script I tested Sysprep and it worked without issue. I added the script to the base image, ran it and took a snapshot.

I cloned the base image to a template and then deployed new Windows 10 persistent desktops from the template using the Guest Customization Spec. They deployed flawlessly and joined the domain as expected. After working through this with Persistent desktops I found I also wanted to remove some of these AppX apps from Non-Persistent desktops as well. So I created a script for that as well. You may have to adjust this according to what you want to remove.

Doing that along with implementing the GPO should stop them from coming back. Windows 10 is great! It performs well on all kinds hardware.

It has great multi-monitor support. And the list goes on…. Windows 10 is terrible! It sends data all over the place to MSFT.Here's the setuperr log. This package will not function properly in the sysprep image. It seems to be an issue that has happened before, for a while now.

I've read some of the fixes that do not seem to work, without breaking something else, but why should I have to jump through hoops when it was a Microsoft installed problem? This is just really poor customer service.

One of your Noobs created a Appx package incorrectly and then you pushed it out to the world. Why don't you fix it Microsoft?

Windows 10 – AppX Packages Can Break Sysprep

BTW, your software scanned my network without my permission, saw my Toshiba printers, then also installed Toshiba updates that are also misconfigured, and install the same way a Bing News. If posts are helpful please don't forget to rate them as "Helpful" or as "Answer".

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I prefer the scripts included in these repositories. They offer more functionality than uninstalling the built-in apps. Office Office Exchange Server.


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Tuesday, November 28, PM. It's better to remove unwanted apps before start capture process.Before I describe how you can remove all built-in apps, I have to explain the difference between installed and provisioned apps. This difference only exists for the new touch-optimized apps that Microsoft now calls Windows apps. These apps are the provisioned apps. Likewise, if the user installs a new app from the Windows Store, this app is only available for that user.

On the other hand, the provisioned apps lurk in the background of the system and only come into play whenever a new user logs on. If you want to ensure that Windows only installs a certain set of apps or no apps at all when a user logs on for the first time, you have to remove all provisioned apps—that is, you have to unprovision the appx packages.

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Actually, you also have to uninstall all unprovisioned apps for all users; otherwise, sysprep will fail. Note that, unlike in Windows 8, in Windows 10 this command also unprovisions the Windows Store app.

Poll: Does your organization plan to introduce Artifical Intelligence? Read 4sysops without ads and for free by becoming a member! Hi, Thanks very much for all the detailed information here. Despite trying all the various command shown here and ones recommended in other forums like the one shown below.

I can see that there are still a great many applications are still showing as installed but they appear to uninstallable??

PackageFullName : Microsoft. It appears that one of the apps was installed for a user account before you removed the provisioned apps. This always causes trouble. When you start building a new image, the first thing you have to to do is remove the provisioned apps that you don't need and then you can continue with your configuration.

Thanks very much Michael, Yes I tried deleting the two manually created accounts as well as the profiles but no joy.

Still no answer how to get rid of candy crush, Facebook, twitter and all other crap that gets installed when a NEW user logs in No they are NOT in provisionedapps.Hello I am trying to sysprep a computer to move to new hardware. I am running windows 10 I already tried removing the requested apps it wanted remove. Now, it gives me the same error but list no app that it is stuck on.

windows 10 sysprep fails to remove apps for the current user

It almost seems that it was design to try to get stuck on an app - but hopeful no one would remove the apps to get this far. Is there a way to have sysprep ignore this error or bypass the check? It seems really stupid to me Windows keeps pushing these apps without fixing how they work To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

Here is my log - maybe someone can point me in the right direction: Text. Popular Topics in Windows Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. W This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. If the Windows apps were changed or removed since the original build then sysprep fails. Windows 10 expert. This topic has been locked by an administrator and is no longer open for commenting.

Read these nextThis article discusses an issue that occurs when you remove or update a provisioned Microsoft Store app by using the Microsoft Store and then running sysprep on the computer. Sysprep is a tool for IT administrators who want to prepare an installation of Windows for duplication, auditing, and customer delivery.

The guidance in this article is intended for use by support agents and IT professionals. If you are a home user who is encountering issues while using Microsoft Store apps, see Fix problems with apps from Microsoft Store in Windows Several Microsoft Store apps include built-in Windows 10 and Windows 8 images. These are known as provisioned apps. Provisioned apps are staged in the image and are scheduled to be installed for every user of the Windows image at first logon. In addition to the built-in apps, you can side-load your own line of business Microsoft Store apps into the Windows image without having to publish them to the Microsoft Store.

You can side-load Appx packages by using online or offline servicing commands that are available in DISM. When you run sysprep operation in this scenario, the operation may fail with the following error:. This package will not function properly in the sysprep image. Sysprep has an additional provider that's added in Windows 10 to clean Appx packages and to generalize the image. The provider works only if the Appx package is a per-user package or an all-user provisioned package.

If an all-user package that's provisioned into the image was manually deprovisioned from the image but not removed for a particular user, the provider will encounter an error while cleaning out this package during sysprep.

The provider will also fail if an all-user package that's provisioned into the image was updated by one of the users on this reference computer.

To resolve this issue, remove the package for the user who's running sysprep, and also remove the provisioning. To do this, follow these steps. To prevent Microsoft Store from updating apps, unplug the Internet connection or disable Automatic Updates in Audit mode before you create the image. If you try to recover from an update issue, you can reprovision the app after you follow these steps.

The issue does not occur if you are servicing an offline image. In that scenario, the provisioning is automatically cleared for all users. This includes the user who runs the command. Skip to main content. Contents Exit focus mode. Symptoms Consider the following scenarios: Scenario 1 You are creating a custom Windows 10 reference computer that you want to sysprep and capture. You want to remove some of the provisioned Microsoft Store apps Appx packages from this reference computer.

When you run sysprep operation in this scenario, the operation may fail with the following error: System Preparation Tool 3. You want to remove some of the side-loaded Appx packages from your image and customize it further. You connect to the Windows 10 Store, and then you update the built-in Microsoft Store apps by using the Microsoft Store. Per-user package means that the Appx package is installed for a particular user account and is not available for other users of the computer.

All-user package means that the Appx has been provisioned into the image so that all users who use this image can access the app. Resolution To resolve this issue, remove the package for the user who's running sysprep, and also remove the provisioning. Note To prevent Microsoft Store from updating apps, unplug the Internet connection or disable Automatic Updates in Audit mode before you create the image.

Note In the output of this last cmdlet, check the users for whom the package is showing up as Installed. Delete these user accounts from the reference computer, or log on to the computer by using these user accounts.

Then, run the cmdlet in step 4 to remove the Appx package. This command lists all packages that were published by Microsoft and installed by any user of that reference computer.


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